Prompt & Affordable Auto Repair & Roadside Assistance
Serving the Alexandria VA and Washington DC Areas
Click a Service above to Learn More about our Roadside Assistance!
Serving the Alexandria VA and Washington DC Areas
Road Res-Q strives to provide the best roadside assistance and in shop repair services to the region. Whether you are at home, on the side of the highway, or at the mall, we will make sure you have a professional and friendly technician equipped with the necessary knowledge and the proper tools that will keep you safe and get you back on the road.
We provide roadside assistance service to the City of Alexandria, Fairfax County, Arlington County, Reagan National Airport, Springfield, Annandale, Falls Church, Mount Vernon, Washington DC, and National Harbor. We also provide 24/7 roadside assistance to all surrounding highways, toll roads, and parkways. Not only do we offer emergency roadside assistance services and fleet repair services in the fields but our garage is open to handle any of your automotive repair needs. Our garage is open for services 24 hours a day, 7 days a week.
Road Res-Q Prides ourselves on maintaining three major components of your service needs…
Safety
Road Res-Q technicians make sure to keep you safe while stranded on the side of the road. All technicians are TIM (Traffic Incident Management) certified. We make sure that our employees have advanced certifications because being on the side of the highway can be a very dangerous situation. We want to make sure we are able to keep you and the traveling public safe. Our trucks are equipped with advanced lighting, traffic control devices, signs and graphics that are proven to enhance scene safety. Our first goal of every service request is to make sure you are safe. Many times you may break down in the middle of the road way in any position that is not safe to your or the public. We still respond because you need the assistance to be safe.
Knowledge
Road Res-Q roadside assistance technicians have advanced training and are able to rely on manufacturer specifications and manuals.. We utilize special tools to ensure services are preformed correctly. We carry a wide range of manuals and reference materials to ensure the repairs and service on your vehicle are done correctly. Our technicians have over 10 years of roadside assistance experience and over 70 years of automotive repairs which means we have seen every possible issue you may face on the side of the road.
Professionalism
We understand being stranded on the side of the road can be a very stressful situation. We make sure that you are treated with respect and empathy. The public perception of tow truck drivers and roadside assistance technicians are that they are rude, hostile and un-empathetic. At Road Res-Q we understand how stressful and scary your predicament may be. We work hard to provide the best service when you need it most. If things are difficult or different that originally thought, we advise you how best to proceed and will take the time to give you options to find the best solution to your problems. Our shop technicians at our garage are also here for you to walk your through a stressful repair and to advise you how best to proceed. We strive to keep you informed and updated through out the entire process whether your stuck on the side of the road or waiting at our garage.