24/7 Roadside Assistance

Prompt & Affordable Roadside Assistance

Serving the Alexandria VA and Washington DC Areas

Vehicle Unlock & Lockout Services

Winch Out Service

Click a Service above to Learn More about our Roadside Assistance!

Need Roadside Assistance?

Submit a Service Request online or give us a call anytime, 24/7!

Request Service

Call 833-737-3770

Serving the Alexandria VA and Washington DC Areas

Road Res-Q strives to provide the best roadside assistance in Alexandria, Virginia and the greater Washington DC Metro Area. Whether you are at home, on the side of the highway, or at the mall, we will make sure you have a professional and friendly technician equipped with the necessary knowledge and the proper tools that will keep you safe and get you back on the road.

We provide roadside assistance service to the City of Alexandria, Fairfax County, Arlington County, Reagan National Airport, Springfield, Annandale, Falls Church, Mount Vernon, Washington DC, and National Harbor. We also provide 24/7 roadside assistance to all surrounding highways, toll roads, and parkways.

Road Res-Q Prides ourselves on maintaining three major components of your roadside assistance service needs…

Safety

Road Res-Q technicians make sure to keep you safe while stranded on the side of the road. All our technicians are TIM (Traffic Incident Management) certified and have advanced certifications, because being on the side of the highway can be a very dangerous situation. Our trucks are equipped with advanced lighting, traffic control devices, signs and graphics that are proven to enhance scene safety. Our first goal of every service request is to make sure you are safe.

Knowledge

The roadside assistance technicians at Road Res-Q have advanced training and are able to rely on manufacturer specifications and manuals. We utilize special tools to ensure services are performed correctly. We carry a wide range of manuals and reference materials to ensure the repairs and service on your vehicle are done correctly. Our technicians have over 10 years of roadside assistance experience which means we have seen every possible issue you may face on the side of the road.

Professionalism

We understand being stranded on the side of the road can be a very stressful situation. We make sure that you are treated with respect and empathy. The public perception of tow truck drivers and roadside assistance technicians are that they are rude, hostile and un-empathetic. At Road Res-Q we understand how stressful and scary your predicament may be. If things are difficult or different than originally thought, we advise you how best to proceed and will take the time to give you options to find the best solution to your problems.

Let us Res-Q You!

Our team is standing by and ready to help you get back on the road!

Request Service

Call 833-737-3770

Road Res-Q Customer Reviews

These reviews were left by customers who were stranded on the road, just like you, and called on us for Res-Q!

Great service, Frank was wonderful. Road Res-Q is a must for road side service in DC metro area, including Md. & Va.

Reginald Bios Jr.

14:15 18 Mar 21

Had a dead battery, searched and found these folks highly rated... they sourced a new battery (didn't have mine in invetory) and had me sorted in <2hrs. My car was dead at my apartment, so it wasn't even an emergency. Fast and very professional service, and good price that was a better value than competitors.

Jason Free

01:16 12 Mar 21

My husband and I had a flat tire while crossing the Wilson Bridge. We initially contacted our insurance company for roadside assistance. After waiting over 1.5 hours in the median with rush hour traffic whirring past us and making multiple calls without anyone coming, I found Road ResQ online and called for help. Frank answered the call. He assured me that he could be to us in 15 minutes. He asked me to text him a Google map pic of our location and confirmed that he knew right where we were. He sent an update to let me know he was a minute away from us. When he arrived, he made sure that we were okay and secured the location with cones. He quickly changed the tire with the spare (that needed to be filled with air). He advised us on how to drive on the spare. Highly recommend Road Res-Q if you need roadside assistance in the DC area. Frank is awesome!! Dependable, empathic, professional, and quick! Don't waste your time with anyone else.

Kathryn

03:03 04 Mar 21

Professionally awesome, kind and patience!Superb customer service.....,,

Patricia E Ferguson

21:58 19 Feb 21

Frank was courteous and responded quickly. As promised, he came by within 20 minutes, replaced my car's battery, did his best to find replacement of a spare-part that apparently was broken, and delivered an excellent service to make my car start again. All of these were done during the holiday time, with a fair price.I truly appreciate and highly recommend his service!

Catharina Widiarti

21:29 27 Dec 20

Locked my keys in my car and called RRQ. Arrived in less than 20 minutes and was quick, efficient, and very professional! Very polite! I 100% recommend!

Madeline N. Rivera

15:24 24 Dec 20

Prompt response and clear communications about his arrival. Frank was very knowledgeable about the systems, took care of the problem, and offered advice on helpful upgrades - a true professional!

bob divins

21:17 11 Nov 20

I thoroughly enjoyed the service I received from Res-Q. The technician was very professional and communicated effectively letting me know the time that he would arrive as well as keeping me informed. When he arrived he was very efficient and quick with the whole service taking less than 15 minutes. I would recommend this company to any others in need of any emergency vehicle rescue or repair

Melinda Copper

15:33 11 Nov 20

Amazing company. Very fast response. There was a multi car accident and everybody scrambling to get help. They were the first to arrive and replace a messed up tire and I was on my way in no time.Call them and they will be there before u hang up!Kudos!

Nordine Gaugau

23:27 24 Oct 20

Excellent service, driver was quick to respond, professional and friendly. Able to arrive and save me from my own stupidity and terrible vehicle (totally the vehicles fault not mine XD)Got me winched out and moving again. Would highly recommend for any roadside services needed.:Edited to add comment.

Jason Wander

19:54 11 Oct 20

The gentleman came to assist me while stranded on the parkway. He was polite efficient and professional.

james Leggett

22:43 07 Oct 20

I called the place to check out my car's battery, and within 15-20 minutes, they had arrived to check everything out. I needed a new battery as it turned out, and they had one already packed and ready to replace. Everything all together took around 45 minutes to an hour tops. The person who arrived explained everything in detail, and was super nice and helpful.

Josh Ponti

19:47 07 Oct 20

GREAT JOB, called when got the assignment, arrived within 15min. Put on the Spare & Checked ALL four tires with recommendation that allowed me to get that tires as well as the flat one REPLACED! PROFESSIONAL TIMELY &COURTEOUS!

Carmen Shelley Jones

17:31 07 Oct 20

Amazing customer service from pre-arrival call to completion of work. Highly recommend. Friendly, knowledgeable staff.

Joshua Charles

22:12 19 Sep 20

Nothing at all . He was a life saver . Honestly Mr. Frank is full of integrity he was fast and sufficient. He even called hours later just to make the family and I was safe! The best service I ever receive.

Marcus Wiley

22:30 08 Sep 20

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Keeping You Safe

The team at Road Res-Q promises our community that we will continue to follow and exceed all COVID-19 guidelines. Our staff promises to stay vigilant during this pandemic at keeping you safe.