24/7 Roadside Assistance

Prompt & Affordable Roadside Assistance

Serving the Alexandria VA and Washington DC Areas

Vehicle Unlock & Lockout Services

Winch Out Service

Click a Service above to Learn More about our Roadside Assistance!

Need Roadside Assistance?

Submit a Service Request online or give us a call anytime, 24/7!

Request Service

Call 833-737-3770

Serving the Alexandria VA and Washington DC Areas

Road Res-Q strives to provide the best roadside assistance in Alexandria, Virginia and the greater Washington DC Metro Area. Whether you are at home, on the side of the highway, or at the mall, we will make sure you have a professional and friendly technician equipped with the necessary knowledge and the proper tools that will keep you safe and get you back on the road.

We provide roadside assistance service to the City of Alexandria, Fairfax County, Arlington County, Reagan National Airport, Springfield, Annandale, Falls Church, Mount Vernon, Washington DC, and National Harbor. We also provide 24/7 roadside assistance to all surrounding highways, toll roads, and parkways.

Road Res-Q Prides ourselves on maintaining three major components of your roadside assistance service needs…

Safety

Road Res-Q technicians make sure to keep you safe while stranded on the side of the road. All our technicians are TIM (Traffic Incident Management) certified and have advanced certifications, because being on the side of the highway can be a very dangerous situation. Our trucks are equipped with advanced lighting, traffic control devices, signs and graphics that are proven to enhance scene safety. Our first goal of every service request is to make sure you are safe.

Knowledge

The roadside assistance technicians at Road Res-Q have advanced training and are able to rely on manufacturer specifications and manuals. We utilize special tools to ensure services are performed correctly. We carry a wide range of manuals and reference materials to ensure the repairs and service on your vehicle are done correctly. Our technicians have over 10 years of roadside assistance experience which means we have seen every possible issue you may face on the side of the road.

Professionalism

We understand being stranded on the side of the road can be a very stressful situation. We make sure that you are treated with respect and empathy. The public perception of tow truck drivers and roadside assistance technicians are that they are rude, hostile and un-empathetic. At Road Res-Q we understand how stressful and scary your predicament may be. If things are difficult or different than originally thought, we advise you how best to proceed and will take the time to give you options to find the best solution to your problems.

Let us Res-Q You!

Our team is standing by and ready to help you get back on the road!

Request Service

Call 833-737-3770

Road Res-Q Customer Reviews

These reviews were left by customers who were stranded on the road, just like you, and called on us for Res-Q!

Prompt response and clear communications about his arrival. Frank was very knowledgeable about the systems, took care of the problem, and offered advice on helpful upgrades - a true professional!

bob divins

21:17 11 Nov 20

I thoroughly enjoyed the service I received from Res-Q. The technician was very professional and communicated effectively letting me know the time that he would arrive as well as keeping me informed. When he arrived he was very efficient and quick with the whole service taking less than 15 minutes. I would recommend this company to any others in need of any emergency vehicle rescue or repair

Melinda Copper

15:33 11 Nov 20

Amazing company. Very fast response. There was a multi car accident and everybody scrambling to get help. They were the first to arrive and replace a messed up tire and I was on my way in no time.Call them and they will be there before u hang up!Kudos!

Nordine Gaugau

23:27 24 Oct 20

Excellent service, driver was quick to respond, professional and friendly. Able to arrive and save me from my own stupidity and terrible vehicle (totally the vehicles fault not mine XD)Got me winched out and moving again. Would highly recommend for any roadside services needed.:Edited to add comment.

Jason Wander

19:54 11 Oct 20

The gentleman came to assist me while stranded on the parkway. He was polite efficient and professional.

james Leggett

22:43 07 Oct 20

I called the place to check out my car's battery, and within 15-20 minutes, they had arrived to check everything out. I needed a new battery as it turned out, and they had one already packed and ready to replace. Everything all together took around 45 minutes to an hour tops. The person who arrived explained everything in detail, and was super nice and helpful.

Josh Ponti

19:47 07 Oct 20

GREAT JOB, called when got the assignment, arrived within 15min. Put on the Spare & Checked ALL four tires with recommendation that allowed me to get that tires as well as the flat one REPLACED! PROFESSIONAL TIMELY &COURTEOUS!

Carmen Shelley Jones

17:31 07 Oct 20

Amazing customer service from pre-arrival call to completion of work. Highly recommend. Friendly, knowledgeable staff.

Joshua Charles

22:12 19 Sep 20

Nothing at all . He was a life saver . Honestly Mr. Frank is full of integrity he was fast and sufficient. He even called hours later just to make the family and I was safe! The best service I ever receive.

Marcus Wiley

22:30 08 Sep 20

I called my insurance company after my battery gave me some problems while on a military base. Initially, the insurance company sent a local vendor that refused to help me, twice! After calling the insurance company a 3rd time they assigned Road Res-Q and I was assisted by Frank. I cannot thank Frank enough for his quick response. Not only did he arrive fast, he called me to keep me informed about his ETA. When he arrived, he gave me advice on what to do to mitigate the problem with my battery. I went from the base to Pep Boys where I bumped into Frank again, he helped me pick out a battery charger. If I ever need road side assistance, I will make sure USAA sends me Road Res-Q! Excellent !!! Thank you so much for coming to my rescue! I cannot thank you enough. I had been stuck on base for 2.5 hours before USAA reassigned us to Road Res-Q and they had me back on the road in 10 minutes!

Tiger Wolf Girl

14:03 04 Sep 20

Fantastic service. I got a flat tire in the middle of Arlington and Frank got to ms quickly, was so nice and helpful and made me relaxed. He drove to his warehouse, put the new tire on the rim and drove back to me to put it on in less than an hour. He texted me rbe entire time to keep me updated. Seriously a life saver. Thank you Frank!

Alyssa Pierce

01:37 01 Sep 20

My car wasn’t turning on and I figured it may have been the battery as I could hear the clicking noise when I turned the key in the ignition. Road Res-Q was the first place that showed up on google when I searched for a battery service, I spoke to Frank on the phone, who was also the same person who came to check out the battery for me. He arrived in less than 15 minutes and checked the battery life and recommended that it still was working fine and I don’t need to change it out, I appreciated that bc most of these other car/battery services out here will say anything to get you to spend money with them. He explained the corrosion may be what’s causing it to not allow my car to start and then jump started my car and recommended I leave it on for 30 minutes, it was a very smooth process. Frank was very efficient, professional, informative, and kind! Will recommend this place to any of my friends who need it. Great service!!

Lydia Siramdane

15:21 14 Aug 20

Great custom service would highly recommend this place

Dahmel White

19:52 09 Aug 20

I was on the highway and had a flat. I pulled off and Road ResQ came to my rescue. The customer service provided by calling and keeping me in the loop regarding their ETA was greatly appreciated. As you know having any type of car trouble can be hugely distressful. The service provided upon arrival was excellent. The gentleman that assisted went above and beyond the call of service. I highly recommend this business for anyone in need of emergency car service.

nicole reaves

18:09 09 Aug 20

They arrived quickly (15 minutes) and made sure the battery was replaced correctly. They also made sure my alternator was working correctly. They practiced safe social distancing as well. I'm very pleased. I was able to leave for work on time. I won't hesitate to call them in the future.

Ingrid Koch

11:32 05 Aug 20

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Keeping You Safe

The team at Road Res-Q promises our community that we will continue to follow and exceed all COVID-19 guidelines. Our staff promises to stay vigilant during this pandemic at keeping you safe.