24/7 Roadside Assistance

Prompt & Affordable Roadside Assistance

Serving the Alexandria VA and Washington DC Areas

Vehicle Unlock & Lockout Services

Winch Out Service

Click a Service above to Learn More about our Roadside Assistance!

Need Roadside Assistance?

Submit a Service Request online or give us a call anytime, 24/7!

Request Service

Call 833-737-3770

Serving the Alexandria VA and Washington DC Areas

Road Res-Q strives to provide the best roadside assistance and in shop repair services to the region. Whether you are at home, on the side of the highway, or at the mall, we will make sure you have a professional and friendly technician equipped with the necessary knowledge and the proper tools that will keep you safe and get you back on the road.

We provide roadside assistance service to the City of Alexandria, Fairfax County, Arlington County, Reagan National Airport, Springfield, Annandale, Falls Church, Mount Vernon, Washington DC, and National Harbor. We also provide 24/7 roadside assistance to all surrounding highways, toll roads, and parkways. Not only do we offer emergency roadside assistance services and fleet repair services in the fields but our garage is open to handle any of your automotive repair needs. Our garage is open for services 24 hours a day, 7 days a week.

Road Res-Q Prides ourselves on maintaining three major components of your roadside assistance service needs…

Safety

Road Res-Q technicians make sure to keep you safe while stranded on the side of the road. All technicians are TIM (Traffic Incident Management) certified. We make sure that our employees have advanced certifications because being on the side of the highway can be a very dangerous situation. We want to make sure we are able to keep you and the traveling public safe. Our trucks are equipped with advanced lighting, traffic control devices, signs and graphics that are proven to enhance scene safety. Our first goal of every service request is to make sure you are safe. Many times you may break down in the middle of the road way in any position that is not safe to your or the public. We still respond because you need the assistance to be safe.

Knowledge

Road Res-Q roadside assistance technicians have advanced training and are able to rely on manufacturer specifications and manuals.. We utilize special tools to ensure services are preformed correctly. We carry a wide range of manuals and reference materials to ensure the repairs and service on your vehicle are done correctly. Our technicians have over 10 years of roadside assistance experience and over 70 years of automotive repairs which means we have seen every possible issue you may face on the side of the road.

Professionalism

We understand being stranded on the side of the road can be a very stressful situation. We make sure that you are treated with respect and empathy. The public perception of tow truck drivers and roadside assistance technicians are that they are rude, hostile and un-empathetic. At Road Res-Q we understand how stressful and scary your predicament may be. We work hard to provide the best service when you need it most. If things are difficult or different that originally thought, we advise you how best to proceed and will take the time to give you options to find the best solution to your problems. Our shop technicians at our garage are also here for you to walk your through a stressful repair and to advise you how best to proceed. We strive to keep you informed and updated through out the entire process whether your stuck on the side of the road or waiting at our garage.

Let us Res-Q You!

Our team is standing by and ready to help you get back on the road!

Request Service

Call 833-737-3770

Road Res-Q Customer Reviews

These reviews were left by customers who were stranded on the road, just like you, and called on us for Res-Q!

Quick. Helpful. Checked everything thoroughly and gave me good advice. I highly recommend. I’m keeping their card in my car and passing it on to my neighbors.

Jan Boswell

18:36 29 May 22

Great Service, Exceeded Expectation!An unfortunate event, tire blowout at 1130p enroute to pick up my wife from the airport, turned into a simply "SPECTACULAR" example of service and professionalism. As a 16 year @AAA member, calling for service, I was more than shocked to get a 240minute or approximately 3:30am 'possible' response time to a roadside distress request. The service person on the AAA line wasn't rude, he was simply 'disinterested' in helping with information or encouragement to resolve my situation, why do I spend $350 annually to be ignored - membership cancelled today.I found Road Res-Q on Google. Spoke to Frank who was on another service call, told me he could be at my location in 30 mins. 26 min later Frank (owner working the 3rd shift) pulled up and greeted me, assessed the situation and set about educating me on compact spares and the need to probably replace mine since it was the first time it's been used ever on a 10yr old car.Frank was outstanding, personable, efficient, even encouraging as I thought I should have tried to change the tire myself - quickly realizing I would have taken hours to do what he did in about 20minutes. This is service! While there are many companies struggling with service levels, staffing and client retention, organizations run by leaders like Frank will always have success in the marketplace. Huge Thanks and congratulations for having a stellar rating record in recognition of how you serve your customers. I hope never to 'need' the service again - but if I do or know anyone in the DMV area needing help - Road Res-Q is the answer!

Nigel Adams

15:53 25 Mar 22

This service is SO simple to use! Just make one phonecall, and then receive immediate and constant (not pestering--just thorough and reassuring) communication, including text updates and a call from the individual provider (in this case, Jason Martinez) letting me know he was coming, his ETA, and then another call when he was 10 minutes away. Jason immediately got to work starting my battery and let it run long enough to then test its strength to determine if I might need a new battery. I'm the kind of person who always asks a lot of questions, so while my battery was charging up, Jason gave me a tutorial on how a car engine works--very informative! Fortunately there's a Mercedes service center across the street from my home and they would definitely have the right battery for my car, a Mercedes AMG, so Jason suggested that I take my car there to get the battery tested to make sure it's SAFE and won't die again, which I immediately did. (It's there now.) They're also going to check (and probably replace) the hood support struts because Jason discovered they don't work, which is another SAFETY concern. (He had to prop the hood open with a support rod.) This service beats the heck out of AAA, which I used to have and typically had to wait 1-1/2 to 2 hours for their arrival (with zero communication during the wait, although perhaps this has changed. I don't know because I dropped AAA figuring why pay for something that bad.) This entire event from initial phonecall to driving to the Mercedes across the street took a total of about ONE HOUR! Amazing! Thank you, Road Res-Q, and thank you Jason!

Sarah Curtin

18:00 21 Mar 22

Jason M. Was very informative and professional.The service he provided exceeded my expectations. If the need should arise I will certainly use them again.

Robert Griffiths

21:18 07 Mar 22

This was excellent, prompt and attentive service. My car battery died at a gas station after station hours and within an hour Frank with Road Res Q was replacing my dead battery and got me on my way. Great service and highly recommend!

Chris Schwindt

06:06 31 Jan 22

I called USAA for roadside assistance the used Inman’s Auto Rescue and after 4 hours they didn’t show but kept sending messages they were 20 minutes away. I called Road Res-Q and Jason was there in 20 minutes . Jason and Frank were awesome, better yet THEY KEPT THEIR WORD!

Taurus Gardin

17:01 22 Nov 21

My insurance sent Road res-q to help when my car wouldn’t start. The technician was at my door within 40 minutes, very knowledgeable, and super friendly. I asked him to come back later in the week to switch my battery so I’d be ready for the winter. The new battery comes w/a 5 year warranty. Highly recommend!

Shannon Finnegan

15:07 22 Nov 21

I have used this company on 2 separate occasions. They were polite, professional, and on time. Many thanks !

LINDY MAIER

14:55 21 Nov 21

Very prompt! Excellent service. He gave me the battery report from his meter and offered helpful advice, which I took. Thanks!

Chris Bendsen

14:27 17 Nov 21

Six out of five stars! I recommend killing your battery just to try them out!

Jessica Cassou

15:11 12 Oct 21

Road Res-Q is a great service of you ever find your vehicle in need. My tire had gone flat in my parking lot. Called them up and they were out to my car within 15 minutes on a Saturday mid day. They changed the tires in less than 10 minutes and I paid. The worked was very professional and nice. It was a very reasonable price for the service. I will definitely calling them if I ever need roadside assistance in the future. They are even able to fix the tire if it has minor damage to get you back driving on the road.

Jake Gray

16:34 19 Sep 21

I would give them 10 stars if I could!!!I never write reviews, but this time it’s my pleasure to do so. These guys were EXCEPTIONALLY excellent at customer service, time, professionalism and price. I had waited over 2 days for a towing company to do their job, but nothing. So I said I’ll see if can have someone come to the car and the tire on the street. These guys did it 14 hours EARLIER than I agreed at the same quoted price. Rockstars. They clearly take pride in their work and in being responsive to their customers’ needs.Great job, guys!

Radiofree Albemuth

16:57 28 Aug 21

Frank was easy to work with when we needed a spare put on a fleet vehicle with a flat. They were the fastest with the best price. 10/10 would use again!

Christopher Titus

20:24 03 Aug 21

Excellent communication.I originally called USAA to help me since I locked my keys in my car. Well I was on Fort Belvoir and the first two companies USAA sent couldn’t get through security but never once called me to tell me.USAA eventually contacted Road Res-Q and within a few moments of being assigned, I got a phone call. The driver seemed to know the policy and how to get on post. They arrived about 50 minutes later and kept me updated the entire time. Great job and please continue to do what you do!

Brent Coff

06:20 22 Jul 21

Service was extremely prompt and It was in the late evening hours. I would definitely recommend Road Res-Q to anyone. Thanks guys!!

Todd Cooper

18:22 18 Jul 21

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Keeping You Safe

The team at Road Res-Q promises our community that we will continue to follow and exceed all COVID-19 guidelines. Our staff promises to stay vigilant during this pandemic at keeping you safe.