24/7 Roadside Assistance

Prompt & Affordable Roadside Assistance

Serving the Alexandria VA and Washington DC Areas

Vehicle Unlock & Lockout Services

Winch Out Service

Click a Service above to Learn More about our Roadside Assistance!

Need Roadside Assistance?

Submit a Service Request online or give us a call anytime, 24/7!

Request Service

Call 833-737-3770

Serving the Alexandria VA and Washington DC Areas

Road Res-Q strives to provide the best roadside assistance in Alexandria, Virginia and the greater Washington DC Metro Area. Whether you are at home, on the side of the highway, or at the mall, we will make sure you have a professional and friendly technician equipped with the necessary knowledge and the proper tools that will keep you safe and get you back on the road.

We provide roadside assistance service to the City of Alexandria, Fairfax County, Arlington County, Reagan National Airport, Springfield, Annandale, Falls Church, Mount Vernon, Washington DC, and National Harbor. We also provide 24/7 roadside assistance to all surrounding highways, toll roads, and parkways.

Road Res-Q Prides ourselves on maintaining three major components of your roadside assistance service needs…

Safety

Road Res-Q technicians make sure to keep you safe while stranded on the side of the road. All our technicians are TIM (Traffic Incident Management) certified and have advanced certifications, because being on the side of the highway can be a very dangerous situation. Our trucks are equipped with advanced lighting, traffic control devices, signs and graphics that are proven to enhance scene safety. Our first goal of every service request is to make sure you are safe.

Knowledge

The roadside assistance technicians at Road Res-Q have advanced training and are able to rely on manufacturer specifications and manuals. We utilize special tools to ensure services are performed correctly. We carry a wide range of manuals and reference materials to ensure the repairs and service on your vehicle are done correctly. Our technicians have over 10 years of roadside assistance experience which means we have seen every possible issue you may face on the side of the road.

Professionalism

We understand being stranded on the side of the road can be a very stressful situation. We make sure that you are treated with respect and empathy. The public perception of tow truck drivers and roadside assistance technicians are that they are rude, hostile and un-empathetic. At Road Res-Q we understand how stressful and scary your predicament may be. If things are difficult or different than originally thought, we advise you how best to proceed and will take the time to give you options to find the best solution to your problems.

Let us Res-Q You!

Our team is standing by and ready to help you get back on the road!

Request Service

Call 833-737-3770

Road Res-Q Customer Reviews

These reviews were left by customers who were stranded on the road, just like you, and called on us for Res-Q!

I would give them 10 stars if I could!!!I never write reviews, but this time it’s my pleasure to do so. These guys were EXCEPTIONALLY excellent at customer service, time, professionalism and price. I had waited over 2 days for a towing company to do their job, but nothing. So I said I’ll see if can have someone come to the car and the tire on the street. These guys did it 14 hours EARLIER than I agreed at the same quoted price. Rockstars. They clearly take pride in their work and in being responsive to their customers’ needs.Great job, guys!

Radiofree Albemuth

16:57 28 Aug 21

Frank was easy to work with when we needed a spare put on a fleet vehicle with a flat. They were the fastest with the best price. 10/10 would use again!

Christopher Titus

20:24 03 Aug 21

Excellent communication.I originally called USAA to help me since I locked my keys in my car. Well I was on Fort Belvoir and the first two companies USAA sent couldn’t get through security but never once called me to tell me.USAA eventually contacted Road Res-Q and within a few moments of being assigned, I got a phone call. The driver seemed to know the policy and how to get on post. They arrived about 50 minutes later and kept me updated the entire time. Great job and please continue to do what you do!

Brent Coff

06:20 22 Jul 21

Service was extremely prompt and It was in the late evening hours. I would definitely recommend Road Res-Q to anyone. Thanks guys!!

Todd Cooper

18:22 18 Jul 21

Helped me multiple times with my work truck in a variety of services. Frank is top notch and very knowledgeable on roadside assistance. I’m thankful I work in Alexandria and have this company handy.

Jordan Greene

23:40 13 Jul 21

I really felt rescued. The service was prompt, excellent and friendly. I highly recommend this service if you find yourself in need of this kind of service.

Scott Hamlin

23:12 22 Jun 21

Thank you so much! They were quick to arrive to help me on the side of I-95 during a heavy thunderstorm. I was able to stay in my car nice and dry while they changed my tire. I would call on these guys again anytime I am in need of assistance with my car!

Rebecca Morris

14:15 27 May 21

I worked with Frank and can 100% recommend him and Road Res-Q for emergencies. I found my car battery completely dead, and my car being older (~8 years), a bunch of 24-hour places didn't have a replacement on hand. The office here called me within 5 minutes of me placing my request online, confirmed they had my battery, and Frank was at my place about 2 hours later. Even after a warehouse snafu causing him to come out twice with new batteries, he then got me on the road in 15 minutes, with a discount for my troubles. Will be keeping their card for future emergencies!

Julia Singer

22:39 16 May 21

Great service, Frank was wonderful. Road Res-Q is a must for road side service in DC metro area, including Md. & Va.

Reginald Bios Jr.

14:15 18 Mar 21

Had a dead battery, searched and found these folks highly rated... they sourced a new battery (didn't have mine in invetory) and had me sorted in <2hrs. My car was dead at my apartment, so it wasn't even an emergency. Fast and very professional service, and good price that was a better value than competitors.

Jason Free

01:16 12 Mar 21

My husband and I had a flat tire while crossing the Wilson Bridge. We initially contacted our insurance company for roadside assistance. After waiting over 1.5 hours in the median with rush hour traffic whirring past us and making multiple calls without anyone coming, I found Road ResQ online and called for help. Frank answered the call. He assured me that he could be to us in 15 minutes. He asked me to text him a Google map pic of our location and confirmed that he knew right where we were. He sent an update to let me know he was a minute away from us. When he arrived, he made sure that we were okay and secured the location with cones. He quickly changed the tire with the spare (that needed to be filled with air). He advised us on how to drive on the spare. Highly recommend Road Res-Q if you need roadside assistance in the DC area. Frank is awesome!! Dependable, empathic, professional, and quick! Don't waste your time with anyone else.

Kathryn

03:03 04 Mar 21

Professionally awesome, kind and patience!Superb customer service.....,,

Patricia E Ferguson

21:58 19 Feb 21

Frank was courteous and responded quickly. As promised, he came by within 20 minutes, replaced my car's battery, did his best to find replacement of a spare-part that apparently was broken, and delivered an excellent service to make my car start again. All of these were done during the holiday time, with a fair price.I truly appreciate and highly recommend his service!

Catharina Widiarti

21:29 27 Dec 20

Locked my keys in my car and called RRQ. Arrived in less than 20 minutes and was quick, efficient, and very professional! Very polite! I 100% recommend!

Madeline N. Rivera

15:24 24 Dec 20

Prompt response and clear communications about his arrival. Frank was very knowledgeable about the systems, took care of the problem, and offered advice on helpful upgrades - a true professional!

bob divins

21:17 11 Nov 20

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Keeping You Safe

The team at Road Res-Q promises our community that we will continue to follow and exceed all COVID-19 guidelines. Our staff promises to stay vigilant during this pandemic at keeping you safe.