★★★★★ based on 22 customer reviews!Rated
22:14 09 Sep 19
11:21 09 Sep 19
Road Res-Q was SO fast in arriving and the driver, Frank (owner), was in communication with me to let me know his arrival time which I appreciated. I highly recommend Road Res-Q and giving them 5 stars was easy. Their customer service is excellent!
17:31 05 Sep 19
Frank is very Knowledgeable and fixed my car problem within minutes. I was extremely impressed with the quality of the service and the professionalism which these days You don’t see too often. Highly recommend!!!
18:06 02 Sep 19
We waited over an hour and a half for another company to come assist us. When I called my insurance company back and requested a new company they sent Road Res-Q. The driver was there in less than an hour and had us on the road as soon as he could. I am so thankful to the very helpful gentleman who came and saved us! Next time I will ask my insurance company for a local company like this one!
23:18 01 Sep 19
Thank you so much Road Res-Q. for coming in a timely manner, fast work, great customer service and over all work performance. I will highly recommend to all who needs road side assistance. Don't waste anytime searching around just call Road Res-Q!!!!!
23:51 22 Aug 19
01:30 15 Aug 19
Very responsive, multi-talented, with a broad range of diagnostic tools and equipment. Frank recently helped with a car that was low on oil, a lock-out situation, and a weak battery. In all cases he determined the issue quickly and took action to solve the problem quickly. My go-to for any auto-related problems.
18:16 13 Aug 19
They were excellent, went beyond the minimum necessary, and got me back on the road quickly!
14:50 08 Aug 19
07:26 05 Aug 19
Quick, great and professional service
03:59 05 Aug 19
Fast, friendly service! Super nice and very efficient!
21:51 04 Aug 19
I contacted my roadside assistance folks for help at.midnight for a dead battery issue..within a half hour, I was one the road. The service was quick and my rescuer provided me step by step info on causes, how to assure charge, and battery-alternator health..
19:46 04 Aug 19
00:23 29 Jul 19
They were quick, efficient, patient, and friendly. Highly recommend them. Their number is now forever in my phone!
09:19 25 Jul 19
Quick and responsive service. Actually arrived early. Offers excellent post service warranty.
20:49 21 Jul 19
Quick service and the owner was very helpful.
19:09 15 Jul 19
quick and fast and very polite
19:08 15 Jul 19
They came quick and change my tire fast
13:58 11 Jul 19
12:43 10 Jul 19
I needed roadside assistance on the side of highway 95 around midnight and Road Res-Q was there in less than 20 minutes. After testing the battery, it was determined my car needed to be towed. Frank stayed with me until the tow truck arrived. He provided safety for my car and my family. It was almost 2am when we finally got towed. I highly recommend this company. Frank went above and beyond!
Frank Reeder Scheer
21:47 07 Jul 19
Prompt response, well-equipped for roadside assistance, and competitive pricing for services. (y)
17:08 01 Jul 19
Great communication about ETA with text. Service was professional.
06:07 26 Jun 19
Great service! I was in need of roadside assistance late at night and Road Res-Q was the only service that actually answered their phone (instead of just going to voice mail). After trying to explain where I was located since I was from out of town, they completely understood my directions and were on scene within 15 minutes. They quickly changed the tire on my RV. They knew exactly what they were doing and and their price was very affordable. Will definitely keep their number for any future emergency when visiting the Nations Capital.
15:38 14 Jun 19
19:49 11 Jun 19
17:55 08 Jun 19
Fast and excellent service.....thank You!
23:14 07 Jun 19
Fast an friendly service ! Thank you again
13:51 17 May 19
20:36 14 May 19
Highly professional with exptional service
14:13 13 May 19
17:32 12 May 19
Came in 20 minutes to help with a flat tire, on a Sunday, in the pouring rain, fixed everything quickly and expertly, for a totally reasonable cost. Absolute life savers. Can't recommend them enough.
12:11 10 May 19
I have called several times over the last few days for help jump starting my car. Each time Farmers sent out a different company to help me. By far Road Res-Q was the best. The other companies were always 20-30 minutes late, got my car started and left without much follow up. Frank called me as soon as he got the call for help, gave me an arrival time and even beat it by a few minutes. Not only was he on time but he was professional, he checked the battery and told me why I was needing so many jump starts and offered to install a new battery for me. Initially I declined not because I didn't think he would do a good job but I wanted to get a second opinion. He didn't pressure me into a sale and agreed that I should get some additional quotes. Each quote was about where Frank quoted me or more so two days later I called him and had him bring me a new battery. He took the time to make sure it was done carefully and correctly. I stood over him watching him and asking questions but he was very efficient and actually very knowledgeable. He answered every question I had and made sure I was satisfied with his service. Highly recommend for service alone.
03:01 03 May 19
Amazing experience.Frank was on time, and helpful!Informs you of what the problem is & how he can help. Definitely recommend!
08:05 23 Apr 19
My 18 year old daughter's car got a flat tire on the Fairfax county parkway. We called AAA but due to the weather, she was looking at a 3-5 hour wait, after dark, on the side of a parkway. She was panicking and scared, never having dealt with car emergencies like this before. She and another friend tried to change it but were having issues trying to change it.I called AAA to get an updated estimate on timing, and they reminded me that I could call for an independent company and then file for reimbursement. So I called around and got voicemail after voicemail of other so-called 24/7 roadside services. Eventually I called Road Res-Q and talked to Frank. I explained the situation, where my daughter is located, and that AAA was saying 3-5 hours. He told me 25 minutes for a driver to arrive and assist her. Ridiculously, I cried a little, because I'd been super concerned but also too far away to be a real help. As much as I hope I'll never need your services again, thank you SO much Frank and Road Res-Q for taking such good care of my kid.
23:23 03 Apr 19
I locked my car keys in my car yesterday & I was freaking out because I had a presentation at work & my laptop was in my car. I called & in 15 min they came right away to get my car open & I managed to get both my keys and my laptop. I would definitely recommend this company to anyone who needs quick service. Thank u so much!
03:06 15 Mar 19
Best service I have had in a long time.
00:29 18 Feb 19
Great company! Responded fast and identified an issue with my battery. Excellent customer service; took time to do the job correctly and safely.
04:37 10 Feb 19
Frank was the friendliest technician I have ever met. He came out very quickly and changed my tire. He was very professional and with his friendly demeanor I will be sure to request him and his company every time I have a problem.
19:01 21 Nov 18
Service is awesome! It was quick and easy! Frank was very helpful!
18:15 11 Sep 18
Excellent service would recommend highly
04:59 03 Jun 18
06:10 01 Jun 18
Great service. They came out to help me fix my flat tire and were quick and friendly and helpful. I’ll call them again, definitely, but hopefully I won’t need to. I’ve already recommended them to my friends in the area.
05:51 01 Jun 18