★★★★★ based on 13 customer reviews!Rated
17:32 12 May 19
Came in 20 minutes to help with a flat tire, on a Sunday, in the pouring rain, fixed everything quickly and expertly, for a totally reasonable cost. Absolute life savers. Can't recommend them enough.
12:11 10 May 19
I have called several times over the last few days for help jump starting my car. Each time Farmers sent out a different company to help me. By far Road Res-Q was the best. The other companies were always 20-30 minutes late, got my car started and left without much follow up. Frank called me as soon as he got the call for help, gave me an arrival time and even beat it by a few minutes. Not only was he on time but he was professional, he checked the battery and told me why I was needing so many jump starts and offered to install a new battery for me. Initially I declined not because I didn't think he would do a good job but I wanted to get a second opinion. He didn't pressure me into a sale and agreed that I should get some additional quotes. Each quote was about where Frank quoted me or more so two days later I called him and had him bring me a new battery. He took the time to make sure it was done carefully and correctly. I stood over him watching him and asking questions but he was very efficient and actually very knowledgeable. He answered every question I had and made sure I was satisfied with his service. Highly recommend for service alone.
03:01 03 May 19
Amazing experience.Frank was on time, and helpful!Informs you of what the problem is & how he can help. Definitely recommend!
08:05 23 Apr 19
My 18 year old daughter's car got a flat tire on the Fairfax county parkway. We called AAA but due to the weather, she was looking at a 3-5 hour wait, after dark, on the side of a parkway. She was panicking and scared, never having dealt with car emergencies like this before. She and another friend tried to change it but were having issues trying to change it.I called AAA to get an updated estimate on timing, and they reminded me that I could call for an independent company and then file for reimbursement. So I called around and got voicemail after voicemail of other so-called 24/7 roadside services. Eventually I called Road Res-Q and talked to Frank. I explained the situation, where my daughter is located, and that AAA was saying 3-5 hours. He told me 25 minutes for a driver to arrive and assist her. Ridiculously, I cried a little, because I'd been super concerned but also too far away to be a real help. As much as I hope I'll never need your services again, thank you SO much Frank and Road Res-Q for taking such good care of my kid.
23:23 03 Apr 19
I locked my car keys in my car yesterday & I was freaking out because I had a presentation at work & my laptop was in my car. I called & in 15 min they came right away to get my car open & I managed to get both my keys and my laptop. I would definitely recommend this company to anyone who needs quick service. Thank u so much!
03:06 15 Mar 19
Best service I have had in a long time.
00:29 18 Feb 19
Great company! Responded fast and identified an issue with my battery. Excellent customer service; took time to do the job correctly and safely.
04:37 10 Feb 19
Frank was the friendliest technician I have ever met. He came out very quickly and changed my tire. He was very professional and with his friendly demeanor I will be sure to request him and his company every time I have a problem.
19:01 21 Nov 18
Service is awesome! It was quick and easy! Frank was very helpful!
18:15 11 Sep 18
Excellent service would recommend highly
04:59 03 Jun 18
06:10 01 Jun 18
Great service. They came out to help me fix my flat tire and were quick and friendly and helpful. I’ll call them again, definitely, but hopefully I won’t need to. I’ve already recommended them to my friends in the area.
05:51 01 Jun 18