These reviews were left by customers who were stranded on the road, just like you, and called on us for Res-Q!
Great service, Frank was wonderful. Road Res-Q is a must for road side service in DC metro area, including Md. & Va.
Reginald Bios Jr.
14:15 18 Mar 21
Had a dead battery, searched and found these folks highly rated... they sourced a new battery (didn't have mine in invetory) and had me sorted in <2hrs. My car was dead at my apartment, so it wasn't even an emergency. Fast and very professional service, and good price that was a better value than competitors.
01:16 12 Mar 21
My husband and I had a flat tire while crossing the Wilson Bridge. We initially contacted our insurance company for roadside assistance. After waiting over 1.5 hours in the median with rush hour traffic whirring past us and making multiple calls without anyone coming, I found Road ResQ online and called for help. Frank answered the call. He assured me that he could be to us in 15 minutes. He asked me to text him a Google map pic of our location and confirmed that he knew right where we were. He sent an update to let me know he was a minute away from us. When he arrived, he made sure that we were okay and secured the location with cones. He quickly changed the tire with the spare (that needed to be filled with air). He advised us on how to drive on the spare. Highly recommend Road Res-Q if you need roadside assistance in the DC area. Frank is awesome!! Dependable, empathic, professional, and quick! Don't waste your time with anyone else.
03:03 04 Mar 21
Professionally awesome, kind and patience!Superb customer service.....,,
Patricia E Ferguson
21:58 19 Feb 21
Frank was courteous and responded quickly. As promised, he came by within 20 minutes, replaced my car's battery, did his best to find replacement of a spare-part that apparently was broken, and delivered an excellent service to make my car start again. All of these were done during the holiday time, with a fair price.I truly appreciate and highly recommend his service!
21:29 27 Dec 20
Locked my keys in my car and called RRQ. Arrived in less than 20 minutes and was quick, efficient, and very professional! Very polite! I 100% recommend!
Madeline N. Rivera
15:24 24 Dec 20
Prompt response and clear communications about his arrival. Frank was very knowledgeable about the systems, took care of the problem, and offered advice on helpful upgrades - a true professional!
21:17 11 Nov 20
I thoroughly enjoyed the service I received from Res-Q. The technician was very professional and communicated effectively letting me know the time that he would arrive as well as keeping me informed. When he arrived he was very efficient and quick with the whole service taking less than 15 minutes. I would recommend this company to any others in need of any emergency vehicle rescue or repair
15:33 11 Nov 20
Amazing company. Very fast response. There was a multi car accident and everybody scrambling to get help. They were the first to arrive and replace a messed up tire and I was on my way in no time.Call them and they will be there before u hang up!Kudos!
23:27 24 Oct 20
Excellent service, driver was quick to respond, professional and friendly. Able to arrive and save me from my own stupidity and terrible vehicle (totally the vehicles fault not mine XD)Got me winched out and moving again. Would highly recommend for any roadside services needed.:Edited to add comment.
19:54 11 Oct 20
The gentleman came to assist me while stranded on the parkway. He was polite efficient and professional.
22:43 07 Oct 20
I called the place to check out my car's battery, and within 15-20 minutes, they had arrived to check everything out. I needed a new battery as it turned out, and they had one already packed and ready to replace. Everything all together took around 45 minutes to an hour tops. The person who arrived explained everything in detail, and was super nice and helpful.
19:47 07 Oct 20
GREAT JOB, called when got the assignment, arrived within 15min. Put on the Spare & Checked ALL four tires with recommendation that allowed me to get that tires as well as the flat one REPLACED! PROFESSIONAL TIMELY &COURTEOUS!
Carmen Shelley Jones
17:31 07 Oct 20
Amazing customer service from pre-arrival call to completion of work. Highly recommend. Friendly, knowledgeable staff.
22:12 19 Sep 20
Nothing at all . He was a life saver . Honestly Mr. Frank is full of integrity he was fast and sufficient. He even called hours later just to make the family and I was safe! The best service I ever receive.